shopvox

Responsible Disclosure Policy

Custom shop management software built to fit your business

Shopvox is providing this service to help ensure a safe and secure environment for all users. 

If external parties find any sensitive information, potential vulnerabilities, or weaknesses, please help by responsibly disclosing it to ResponsibleDisclosure@fullsteam.com

This policy applies to Shopvox hosted applications and to any other subdomains or services associated with products. Shopvox does not accept reports for vulnerabilities which solely affect marketing websites (www.shopvox.com), containing no sensitive data. 

Security researchers must not: 

  • engage in physical testing of facilities or resources, 
  • engage in social engineering, 
  • send unsolicited electronic mail to Shopvox users, including “phishing” messages, 
  • execute or attempt to execute “Denial of Service” or “Resource Exhaustion” attacks, 
  • introduce malicious software, 
  • execute automated scans or tools that could disrupt services, such as password guessing attacks, or be perceived as an attack by intrusion detection/prevention systems, 
  • test in a manner which could degrade the operation of Shopvox systems; or intentionally impair, disrupt, or disable Shopvox systems, 
  • test third-party applications, websites, or services that integrate with or link to or from Shopvox systems, 
  • delete, alter, share, retain, or destroy Shopvox data, or render Shopvox data inaccessible, or, 
  • use an exploit to exfiltrate data, establish command line access, establish a persistent presence on Shopvox systems, or “pivot” to other Shopvox systems. 

Security researchers may: 

  • View or store Shopvox nonpublic data only to the extent necessary to document the presence of a potential vulnerability. 

Security researchers must: 

  • cease testing and notify us immediately upon discovery of a vulnerability, 
  • cease testing and notify us immediately upon discovery of an exposure of nonpublic data, and, 
  • purge any stored Shopvox nonpublic data upon reporting a vulnerability. 

Thank you for helping to keep Shopvox and our users safe! 

What our customers
are saying about us





Tim Smith

Tim Smith, LogoBoss

We do it all – large format printing, engraving, embroidery, screen printing, promotional, fulfillment. shopVOX covers all of the different industries we service. The job board and online proofing are the two features that have improved how we process orders. It centralizes the information so our team is always informed.

Jeff Sherman

Jeff Sherman, Sign Specialists Corporation

I live in the job board because I am in operations and it works very well for us. But pound for pound, dollar for dollar, the most robust and best functioning section of the software is the POS side with job costing, product build and materials. I do very much enjoy figuring out how to create pricing algorithms and all that to make quoting faster.

Joanne Tanzi

Joanne Tanzi, Jason Signmaker

We are the largest sign makers in Perth, Western Australia and it was difficult to find a platform that suits all of our needs. The custom product templates in shopVOX have helped us provide consistent pricing for our clients. And the digital job board helps us share information across the whole team.

Ketil M. Staalesen

Ketil M. Staalesen, CEO, Modulex Group

We moved to shopVOX as a global team to ensure better end-to-end management of the sales process. The versatility of having the sales leads and orders in one platform, facilitating tracking and managing projects has been vital in driving efficiency. It allows us global visibility in measuring the business.

James McIntosh

James McIntosh, Signwise Auckland

shopVOX allows us to quote quicker with custom products. We use the Business Intelligence and Sales Goals Dashboards to help us track metrics – now all of that data is at the click of a button! And, the Customer Portal makes it easy for repeat customers to place orders online.

Eric Hoock

Eric Hoock, Pensacola Sign and Design

We use shopVOX PRO to the fullest extent. I run between 120 and 150 jobs on my job board constantly, so we rely on the custom workflows, which is fantastic and is superior to any other software company. shopVOX has streamlined everything and has completely simplified our lives!

D. Rose Jones

D. Rose Jones, Deluxe Design

We’ve had great success with shopVOX. One of the biggest selling points for us is syncing seamlessly with Quickbooks. Our accountants love it! We love that it’s cloud-based, which is a huge benefit last year when people worked from home. It’s simple and quicker for our team to turn around quotes.

Paul Williamson

Paul Williamson, Art Sign Works

We depend on shopVOX PRO completely. It has really changed our whole way of doing business, and it has enabled us to grow. We could not have tripled our size without it!