At shopVOX, we’re always looking for ways to help you streamline your workflow and improve customer communication. That’s why we’re excited to introduce our newest feature in shopVOX PRO: SMS notifications!
Now, you can send automated text messages to your customers at key points in your process—making sure nothing slips through the cracks and your customers stay in the loop in real time.
✨ Why SMS Matters
We know that speed matters in your shop—and your customers expect it too. Email is great, but it’s easy for messages to get buried or go unread. With SMS, you’re meeting your customers where they already are: on their phones.
Text messages have a 98% open rate, and most are read within just a few minutes. That means your customers are more likely to see and respond quickly, helping you avoid delays in approvals or missed updates.
📲 What SMS Notifications Are Available Now?
As of today, you can automatically send SMS messages when:
A quote is ready for client approval
A proof review is sent
An invoice is created
Each of these messages helps reduce the back-and-forth and keeps your customer moving through the process faster.
💬 "It's human nature to read a text before an email. We have had customers get the notification while driving and po in minutes later to pay and pick up their order! Amazing" — Jamie K
🔧 Easy to Set Up
Getting started with SMS in PRO is simple. You’ll need a Twilio account, and you can follow our step-by-step guide.
If you're outside the U.S., Twilio supports SMS in over 180 countries. Just be sure to review your local requirements and Twilio’s pricing for international messaging.
This new SMS feature is designed to help your shop stay on top of communication and keep jobs moving without delay. Faster responses, fewer missed updates, and a better customer experience—what’s not to love?
Ready to give it a try?
➡️ Get started with SMS in PRO today
As always, if you have questions or need help setting it up, just reach out—we’re here to help.