Unlock the Power of Online Sales with shopVOX's Ecommerce Suite

October 3rd, 2024

In today’s digital-first world, offering an easy and efficient way for your customers to place orders online isn’t just a nice-to-have — it’s essential for growing your business. Whether you run a sign shop, apparel business, or print shop, the Ecommerce Suite Add-On for shopVOX PRO provides all the tools you need to streamline online sales, improve customer satisfaction, and boost your bottom line.

The Ecommerce Suite is designed to simplify how you manage online transactions, product orders, and customer interactions, helping you run your business more efficiently. In this post, we’ll take a look at each of the three powerful components that make up the Ecommerce Suite and how they can benefit your shop.

1. Customer Portal: Empower Your Customers to Take Control

Managing customer orders, proofs, and invoices can be a time-consuming process. The Customer Portal makes it easy for your clients to handle these tasks on their own, giving them access to their order history, quotes, and proofs — all in one place.

Here’s how the Customer Portal can improve your workflow:

  • Approve Orders and Proofs: Customers can approve their proofs and orders directly through the portal, speeding up the production process and reducing delays.

  • Reorders Made Easy: With access to their past order history, customers can quickly reorder their favorite products with just a few clicks.

  • Online Payments: Customers can pay outstanding invoices directly through the portal, ensuring you get paid faster and without the hassle of manual payment processing.

The Customer Portal puts control in your customers' hands, streamlining the ordering process for them while freeing up your team to focus on production. Plus, by making reorders and payments easier, you’ll improve customer satisfaction and retention.

2. Shopping Cart: Bring Your Products to the Web

Ready to take your business online? The Shopping Cart feature allows you to integrate a full-fledged online store into your website, so your customers can browse your products, add them to their cart, and pay online — all while seamlessly syncing with your shopVOX system.

Here’s what makes the Shopping Cart feature a must-have:

  • Easy Website Integration: The shopping cart can be integrated into your existing website, allowing customers to shop your products anytime.

  • Seamless Syncing: Orders placed through the shopping cart are automatically synced with your shopVOX Job Board, ensuring a smooth and accurate production process.

  • Online Payments: Customers can complete their orders by paying directly through the cart, speeding up the payment process and improving your cash flow.

This feature is perfect for any business looking to expand into online sales, allowing you to manage everything from product listings to payment processing in one place. Whether you sell signage, print, apparel, or promotional products, the Shopping Cart feature helps you offer a professional and user-friendly online shopping experience.

3. Apparel Webstore: Simplify Group and Bulk Orders

For businesses that handle group orders, such as team uniforms, corporate apparel, or event merchandise, the Apparel Webstore is a game-changer. This feature allows you to set up branded online stores for specific clients, making it easy for their teams or employees to place orders directly through the webstore.

Here’s why the Apparel Webstore is perfect for bulk orders:

  • Custom-Branded Stores: You can create personalized online stores for your clients, branded with their logos and colors, for a seamless shopping experience.

  • Order Window: Set specific timeframes for ordering (like a week or two) so all orders are placed on time, making production planning easier for you.

  • Batch Processing: Once the order window closes, all the individual orders are automatically consolidated into one master job on your shopVOX Job Board. No manual tallying, no mistakes — just an efficient production process.

  • Flexible Payment Options: Customers can either pay for their orders directly through the webstore or collect payments from their team members or employees offline.

This feature is ideal for sports teams, schools, or companies placing large group orders, offering a simplified, professional solution for managing bulk purchases while reducing errors and production delays.

Why the Ecommerce Suite is Essential for Your Business

The Ecommerce Suite is more than just an online ordering tool — it’s a comprehensive solution that integrates seamlessly into your shopVOX PRO system, making your workflow smoother and your sales process faster. Whether you’re looking to streamline individual orders or manage large group orders, the Ecommerce Suite gives you everything you need to scale your business.

Key Benefits of the Ecommerce Suite include:

  • Improved Efficiency: With features like automatic order syncing and online payments, you can reduce manual work and speed up production.

  • Better Customer Experience: The Customer Portal and Webstore features make it easier for your clients to place orders, approve proofs, and make payments, leading to happier customers.

  • Increased Sales: By offering an online shopping option through the Shopping Cart or Webstore, you can attract more customers and increase sales without adding to your workload.

  • Error-Free Production: Syncing orders directly to your shopVOX Job Board eliminates mistakes, ensuring that orders are processed quickly and accurately.

Ready to Take Your Sales to the Next Level?

The Ecommerce Suite Add-On for shopVOX PRO is the ultimate solution for businesses looking to grow their online presence and improve their sales processes. With the Customer Portal, Shopping Cart, and Apparel Webstore, you’ll be able to serve your customers better, streamline your operations, and increase your sales.

Want to see the Ecommerce Suite in action? Book a PRO demo today or email us to add the Ecommerce Suite to your shopVOX account and start boosting your sales!